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General Norms

Advanced X Concepts Lda., (“Xpansion Design”), is a private limited company, VAT no. 516 596 438, registered with the same number in the Oporto Commercial Registry Office, with a share capital of 1.000,00 euros, fully paid up

Xpansion Design is based at Rua Júlio Dinis, 272, 6.º, 6.1, 4050-318 Porto and can be contacted through the following contacts:

– Phone: [o];

– Email Address: [o]

Xpansion Design owns and manages the website with the address or, through which promotes construction and maintenance services of websites, social networks management, graphic design, and branding, in a “company to company” logic, not establishing, therefore, consumer relations.

The present general conditions establish the terms applicable to all hiring carried out by Xpansion Design.

  1. Definitions:
    1. Client: natural or legal person who acquires the services and/or goods offered by Xpansion Design
    2. Services: development and maintenance of websites, social network management, graphic design and branding, provided to Clients
  2. Preliminary Questions

    Xpansion Design reserves the right to change these general conditions at any time, without prior notice and need for consent of registered Customers, so these should always be consulted in each new purchase of services or goods.

    All documents that integrate the publicity and contracting are translated into various languages, always prevailing the Portuguese version, in case of divergence between the phrasing and concepts,

  3. Information:

    Xpansion Design, in compliance with the pre-contractual information obligation, provides the Client, prior to their engagement, and whenever applicable, information on the main characteristics of the services to be acquired; on the total price, including taxes or, if this cannot be reasonably calculated prior to the conclusion of the contract, the indication of the calculation criteria; the payment modalities, including the possible amounts or percentages of the price to be paid as an advance payment and the payment schedule for the remainder, or the financial guarantees to be paid or provided;

  4. Binding:

    The contractual relationship between Xpansion Design and the Client, under the terms and conditions provided for in this framework, in the general conditions and in the specific conditions, is established with the Customer’s declaration of will expressed electronically or in handwriting, where the Client expressly accepts the business’s conditions (general and specific).

  5. Contractual amendments, contract terminations:
    1. The contractual conditions established between Xpansion Design and the Client may only be altered by express and unequivocal agreement of both parties.
    2. Notwithstanding the provisions of the preceding paragraph i., after the contract’s conclusion, Xpansion Design may change the terms and conditions of the services provision, without the Client’s acceptance, if such change is not significant and provided that the Client is informed of it by means of an express communication on a durable medium.
    3. If the provision of services is durable, either party may terminate the contract by giving notice of termination at least 60 days prior to the term or renewal in progress, or, in the case where no term has been established, 60 days prior to the date on which the termination takes effect.

  6. Liability:
    1. Xpansion Design” shall not be liable for any temporary or permanent interruption of the website’s operation or any platform it may operate, other than that which results of the action or omission of any of its representatives, employees or, in any way, collaborators over whom it exercises managerial power.
    2. Xpansion Design will ensure that any lack of the provided services conformity will be remedied, unless this is impossible or involves disproportionate costs, taking into account the value of the services affected and the relevance of the lack of conformity in question.
    3. If a non-significant part of the contracted services cannot be provided as agreed, Xpansion Design will provide suitable alternatives, at no extra cost to the Client, whenever possible, of equivalent or higher quality than contracted. The Client may refuse the proposed services only if they are not comparable to what had been agreed.
    4. If it is impossible to find alternatives, the Client is entitled, if appropriate, to a price reduction and/or compensation for damages, unless the lack of conformity is attributable to the Client, to a third party unconnected with the provision of services or is attributable to an unavoidable and exceptional circumstance.

  7. Copyright and intellectual property rights:
    1. Xpansion Design warrants that the documents comprising the services it provides and the goods it supplies do not infringe the copyright or intellectual or industrial property rights of third parties.
    2. The copyright and intellectual or industrial property rights involved in the provision of the Services, and which have been created and/or developed by the PROVIDER are its property.
    3. The Client may use the copyrights and intellectual property or industrial property rights only for the purposes for which they are intended, and may not, by itself or by a third party, alter them, use them for another purpose or assign them, in whole or in part, to a third party, unless authorised in writing by Xpansion Design.

  8. Warranties and dispute settlement:
    1. Any complaints should first be made to Xpansion Design’s customer service department.
    2. Xpansion Design has an electronic complaints book (